From Scattered Notes to

a Streamlined Coaching Practice

A story of structure, saved time, and stronger client experience

This solo coach was passionate about helping clients transform, but behind the scenes, things were messy.

They were juggling onboarding, payment tracking, session reminders, and follow-ups manually.

The process was time-consuming, inconsistent, and unsustainable. As their practice grew, so did the chaos.

That’s when Ergon stepped in to help systematize the backend, without losing the personal touch.

THE SITUATION

Manual onboarding and intake process
Missed or delayed session reminders
No system for post-session follow-ups
Payment collection was disorganized

THE SOLUTION

Client intake + onboarding flows with smart forms and welcome emails
Automated SMS/email reminders before each session
Follow-up workflows to prompt reflection, rebooking, and reviews
Stripe integration for payment tracking and auto-reminders

THE RESULTS

The coaching business saved 7+ hours per week, increased repeat bookings by 40%,

and delivered a seamless, structured client experience, start to finish.

“I finally feel like a coach again — not just a scheduler, reminder-sender, and admin.”
– Certified Coach (US-based)

40%

increase in repeat session bookings

7+

hours saved weekly on admin and prep

95%

payment completion rate with auto-reminders

organized and professional experience

Ready to experience what they’re saying?

Book a discovery call today.

FAQs

Answers to Your Questions About Our ERGON360 Services

What industries does Ergon Business Solutions cater to?

We work best with small to mid-sized businesses—startups, eCommerce brands, service firms, coaches, agencies—who need high-level support without high overhead.

How does Ergon Business Solutions ensure the quality of its services

We combine sharp talent, smart systems, and real accountability. Every client has a dedicated point person and a team that’s trained to work like an extension of yours.

Can Ergon Business Solutions handle large-scale operations?

Absolutely. We’re built to scale with you—from solopreneurs to growing teams. Whether it’s daily ops or multi-project support, we’ve got the infrastructure and rhythm to keep up.

Why choose Ergon over Fiverr or other freelance platforms?

Platforms like Fiverr are great for quick wins—but not for long-term wins. With Ergon, you’re not just hiring a freelancer. You’re plugging into a team that gets to know your business, stays consistent, and grows with you.

What makes Ergon Business Solutions different from other BPO providers?

We’re not a vendor—you’ll feel like we’re part of your team. No cookie-cutter setups, no “just another client” vibes. You get flexible support that actually adapts to you.

Is there flexibility in contracting with Ergon Business Solutions?

100%. Whether you need us for 20 hours or full-scale support, we build our services around your goals, not the other way around.

How does Ergon Business Solutions handle data security and privacy?

We take it seriously. Our tools and processes meet global security standards—from GDPR compliance to strong internal protocols—so your data stays protected, always.